On Going Business Improvement

Code	:	OBI
Objective	:	To introduce the awareness and scope of on going business improvement of a business in a competitive environment.
Audience	:	Participants with corporate responsibilities including senior managers and board members
Methodology	:	Topical discussions and self reflections.
Duration	:	1 day

Course Outline

I.	Ongoing business improvement a.Introduction to OBI b.Scope for business improvement c.Expectation of OBI d.Pre requisites for OBI initiatives
II.	Process of business improvement a.Introduction to the process of improvement b.Managing change c.Identification of areas for improvement d.Objectives and targets of improvement e.Approach towards business improvement
III.	Tools for on going business improvement a.Organization and team creation b.Statistics for review c.Tools and selection d.Techniques and their suitability
IV.	Measuring organizational performance a.Process qualification b.Developing organizational measures c.Benchmarking d.Documentation & implementation